Terms of service

These terms apply to purchases and use of the The Pumpkin Porch online store. Our Shipping, Returns and Refunds, and Privacy policies provide additional information about orders and the use of personal information.

Products and pricing

Prices are displayed in US dollars. Applicable taxes and any shipping charges are shown at checkout before payment. Each listing explains what is included; lifestyle images may show multiple items or decorative props. Unless explicitly stated otherwise, each order line is for one item in the selected variant and quantity. Colors may vary by screen, and measurements may have the tolerance stated on the product page.

Orders

Provide accurate contact, billing, and shipping details. Order confirmation acknowledges receipt of the order. If an item becomes unavailable or an error prevents fulfillment, we will contact you and refund any amount paid for items we cannot supply. We will not substitute a materially different product or increase an order price without your agreement.

Shipping and returns

Orders ship from China. Delivery estimates are not guarantees, including for Halloween. Address restrictions and destination eligibility are described in our Shipping policy. Return eligibility, costs, and refund processing are described in our Returns and Refunds policy.

Product use

Follow the instructions and safety information supplied with each item. Halloween decorations are not toys unless expressly identified as such. Pet costumes are for supervised wear; remove them if the animal shows discomfort. They are not walking harnesses or restraints. Keep products away from open flames and use electrical products only as specified by the manufacturer.

Website use and privacy

Do not misuse the website, attempt unauthorized access, or submit unlawful material through its forms. Our Privacy policy explains how personal information is handled. Website content and product information may be updated; the terms provided when an order is placed apply to that order, subject to applicable law.

Contact and consumer rights

Contact The Pumpkin Porch through the Contact page for questions about these terms or an order. Nothing in these terms removes consumer rights or remedies that cannot lawfully be excluded.